Contact Katy Restoration Pro in Katy, TX
When water ends up where it does not belong, you want a person who knows what to do next. Phone or write to Katy Restoration Pro. We guide you through safe first steps, and the estimate is free.
Reach Us the Way That Works Best for You
A live leak calls for a phone call, since a voice gets a crew moving quickest. A question that can wait, like a stain you noticed this morning, fits a message just as well.
Phone, Email, and Hours
- Business
- Katy Restoration Pro
- Phone
- +1 (281) 801 6216
- [email protected]
- Address
- 20003 Millstone Ridge Ln, Katy, TX 77449
- Hours
- Open 24 hours, 7 days a week
- Coverage
- Licensed and insured
Our Katy Location
Our office is at 20003 Millstone Ridge Ln, Katy, TX 77449, USA. Our teams spend much of the day at job sites, so call ahead before visiting.
Which Description Sounds Like Your Situation
The Water Is Still Running
An unstoppable pipe, an overflowing tub, or a steady ceiling drip needs help immediately. Call once you are safe, and close the main valve if you can reach it without stepping in water. Our emergency water damage restoration page describes what that first call covers.
The Water Stopped but Everything Is Damp
Soft flooring, a musty odor, a spreading stain, or a cool wall suggests moisture remains. Tell us what you see and we will outline how to dry it.
The Water Came From Somewhere Dirty
A drain backup, a wall seep, and a roof leak each require a different response. Explain where it entered and we will send the right team.
You Look After a Building for an Owner
Several parties may want updates. Tell us who controls access and we will keep that person informed.
Helpful Information to Have Handy
- The property address, with any unit or suite number
- Where the water began, and whether it is stopped
- Which rooms or floors are wet, and how long they have been
- Whether the water is clear, cloudy, or foul-smelling
- The kind of building: house, townhome, apartment, or business
- The best way and time to reach you
Do not have everything? Call and share what you know.
After You Contact Us
- Our team asks a few short questions about the loss.
- We check that your address falls within our service area.
- We explain what to do and what to avoid until the crew arrives.
- We present a plan and a free quote before any work starts.
Arrival time depends on the situation and on our crews' current jobs, and we explain it on the call.
Prefer to Send a Message?
Phone instead if water is spreading. For matters that can wait, the form below goes to our team and we write back soon.
Please leave out payment card numbers and government ID numbers. We use your message only to respond to you.
Safety Reminders While You Wait
Nothing you own is worth an injury. Keep away from outlets, cords, and appliances in standing water. Touch the breaker panel only when it is dry and reachable without wading. Avoid sewage and outdoor floodwater. If you smell gas or someone is hurt, get out and call 911.
Once it is safe, close the main water valve, notify the landlord or manager if plumbing is shared, take photos, and call us.
Calls From Katy and Nearby Communities
We take calls from Katy, Cinco Ranch, Cypress, Fulshear, Richmond, Brookshire, and other places nearby. Your street address decides whether a crew can come, so have it ready. See the areas we serve or all of our water damage restoration services.
Read Up Before You Call
Get to know our company or read the frequently asked questions.